Terms and Conditions for SMS Communication

Terms and Conditions for SMS Communication

1. Consent for SMS Communication

By providing your phone number and agreeing to receive communications from True Health MD, you consent to receive SMS messages related to your medical care. These messages may include appointment reminders, treatment updates, and other healthcare-related notifications. Consent is voluntary, and you may withdraw it at any time by following the opt-out instructions in our messages.

 

2. Types of SMS Communications

SMS messages may include:

  • Appointment Reminders: To notify you of upcoming appointments or changes to your schedule.
  • Health Updates: Important updates regarding your medical treatment or new healthcare services available at True Health MD.
  • Prescriptions & Refills: Notifications regarding prescription renewals, pick-ups, or medication-related matters.
  • Emergency Alerts: Urgent communications if necessary for your health or care plan.

 

3. Standard Messaging Disclosures

  • Message Frequency: The frequency of SMS communications will vary depending on your healthcare needs. You may receive multiple messages per month, but the number of messages will be related to your treatment and care.
  • Message & Data Rates: Standard message and data rates may apply from your mobile carrier. You are responsible for any fees that your mobile service provider charges for receiving SMS messages.
  • Opt-Out Instructions: You can opt-out of receiving SMS messages from True Health MD by replying “STOP” to any SMS message. After opting out, you will receive a confirmation that your requests have been processed.
  • Support Contact: For any inquiries or issues regarding SMS communication, you may reply with “HELP” to receive assistance or contact us directly at [Insert Contact Number] or [Insert Contact Email].

By consenting to receive SMS messages, you acknowledge and agree to these terms and conditions.

This Privacy Policy and Terms & Conditions apply to all users of True Health MD’s services, including those who opt into receiving SMS communications. Please contact us with any questions regarding this policy.

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